Returns Policy

1. General Provisions
This refund policy aims to define the procedures and conditions for refunds in the event that customers are not satisfied with the services provided. The policy sets out clear rules and procedures that apply to refund requests.

2 Obligations
Verisad Sp. z o. o. is committed to providing high quality services and complying with all applicable laws and regulations regarding investments.

3. Refund Policy and Conditions
3.1 Unintentional Transactions: In the event of unintentional transactions or technical failures that may result in the loss of funds, the company undertakes to return the lost funds in full.
3.2 Cancellation of Transaction: The customer has the right to cancel the transaction within a specified time period from the moment of its execution. The refund is carried out in accordance with the established terms and commissions.
3.3 Unsatisfactory Quality of Services: In the event that the customer is not satisfied with the quality of the services provided, the company considers the refund request individually and makes a decision in accordance with internal procedures.
3.4 Prohibited Transactions: Refunds will not be issued if the transaction was related to illegal activities or violation of the company's policy.

4. Refund Procedure
4.1 Submission of the request: The customer submits a refund request by contacting the support team via the contact details provided.
4.2 Consideration of the request: The refund request is considered by the company as quickly as possible, usually within two business weeks.
4.3 Decision: After considering the request, the company will decide whether to make a refund or explain the reasons for the refusal.
4.4 Payout of funds: If the decision is positive, the company pays the funds to the customer's account as quickly as possible.

5. Final Terms
This Returns Policy is an integral part of the general terms and conditions of use. The company reserves the right to make changes to the policy without prior notice, but the changes will be published on the official website of the company.